https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403484#M75659 <P>It is</P><P>&nbsp;</P><P>Samsung Galaxy S24</P><P>256GB Onyx Black</P> Fri, 05 Jul 2024 11:03:37 GMT John196 2024-07-05T11:03:37Z https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403448#M75658 <P>Hi all,&nbsp;</P><P>&nbsp;</P><P>I ordered a pay by month upgrade S24 and it stated would be dispatched within 24 hours. That was Monday 1st July and it is still in the dispatched section on order updates. This is now a long time without a phone.&nbsp;</P><P>Anyone have any idea why is hasn't actually been sent yet? The phone was in stock. I received all of the relevant emails Monday morning after my order - yet nothing.&nbsp;</P> Fri, 05 Jul 2024 08:22:01 GMT https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403448#M75658 John196 2024-07-05T08:22:01Z https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403484#M75659 <P>It is</P><P>&nbsp;</P><P>Samsung Galaxy S24</P><P>256GB Onyx Black</P> Fri, 05 Jul 2024 11:03:37 GMT https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403484#M75659 John196 2024-07-05T11:03:37Z https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403485#M75660 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1733410">@John196</a>&nbsp;</P><P>I would chase this up with EE.&nbsp; Call them on 150</P> Fri, 05 Jul 2024 11:04:53 GMT https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403485#M75660 Profile closed 2024-07-05T11:04:53Z https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403486#M75661 <P>I can't phone 150 as I don't have a phone.&nbsp;</P><P>&nbsp;</P><P>Cheers</P> Fri, 05 Jul 2024 11:07:09 GMT https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403486#M75661 John196 2024-07-05T11:07:09Z https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403493#M75662 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1733410">@John196</a>&nbsp;</P><P>Can you borrow a phone?&nbsp;</P><P>If you have a computer or tablet you can use Skype and call for free using the number in my Signature.</P> Fri, 05 Jul 2024 11:12:59 GMT https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403493#M75662 Profile closed 2024-07-05T11:12:59Z https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403495#M75663 <P>Thank you for that <span class="lia-unicode-emoji" title=":ok_hand:">👌🏼</span></P> Fri, 05 Jul 2024 11:13:57 GMT https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403495#M75663 John196 2024-07-05T11:13:57Z https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403663#M75668 <P>I attempted to phone from my work phone yesterday. I work in a school so I have very limited time.&nbsp;</P><P>&nbsp;</P><P>I waited 20 minutes and I didn't get to speak to anyone.&nbsp;</P><P>&nbsp;</P><P>I have just checked the website and the S24 Onyx Black 265GB is still saying dispatched in 1 day. This is nearly a week now and I know nothing will happen over the weekend,.</P><P>&nbsp;</P><P>Can I request someone from EE email me with an update as I have no phone at all over the weekend (very frustrating and this is affecting my ability to work from home now)<span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Sat, 06 Jul 2024 06:55:42 GMT https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403663#M75668 John196 2024-07-06T06:55:42Z https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403679#M75669 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1733410">@John196</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>I've checked and it looks like that model is definitely in stock. We don't have access to your account here in the community, but our <A href="https://ee.co.uk/contact-ee" target="_blank">Mobile Care team</A> do and will be able to check the order for you.&nbsp;</P> <P>I recommend getting in touch with them.</P> <P><A href="https://ee.co.uk/contact-ee" target="_blank">Contact EE</A> &gt;</P> <P>Chris</P> Sat, 06 Jul 2024 09:37:05 GMT https://community.ee.co.uk/t5/Orders/Order-has-been-in-dispatch-for-4-days/m-p/1403679#M75669 Christopher_G 2024-07-06T09:37:05Z