topic Re: iPad Pro Not yet dispatched in Orders

iPad Pro Not yet dispatched

Josh140 — Tue, 02 Jul 2024 02:20:56 GMT

I put in an order for a IPad Pro 2024 on Friday, it said “available to order expect dispatch within 3 days”.
on Saturday I got a confirmation email for the order along with the order number, but then a Text message from EE thanking me for the order with a reference number, saying it will be dispatched in 7 days.. and when I go to track the order etc there is no updates just saying “awaiting confirmation” on the expected delivery date, and then says “dispatch expected in 24 hours”

slightly confused as the EE Store says within 3 days. then a text saying in 7 days, and tracking saying in 24 hours. It’s now Tuesday morning and still heard nothing.

Re: iPad Pro Not yet dispatched

Christopher_G — Tue, 02 Jul 2024 08:20:47 GMT

Hi @Josh140

Welcome to the community and thanks for ordering.

Which colour and memory size did you choose? I'll check our stock levels and clarify them for you.

Chris

Re: iPad Pro Not yet dispatched

Josh140 — Tue, 02 Jul 2024 08:38:43 GMT

Hey there thanks for getting back to me,

the colour was in Silver, iPad Pro 11” 2024 and 256GB of Storage!

Re: iPad Pro Not yet dispatched

Christopher_G — Tue, 02 Jul 2024 08:47:07 GMT

Thanks, @Josh140

I've checked and the stock estimate for that model is to expect dispatch within 3 days. It's good that you've had the order confirmation and other messages, it means the order has gone through. DPD will be in touch with you when it is ready to be delivered. Hopefully soon.

Thanks for your patience so far.

Chris

Re: iPad Pro Not yet dispatched

Josh140 — Tue, 02 Jul 2024 08:57:11 GMT

Thank you for the response and reassurance!

hopefully I do hear from them soon!

Appreciate the help!

Re: iPad Pro Not yet dispatched

FergieFerg — Tue, 02 Jul 2024 19:11:10 GMT

This is bollocks by the way! I ordered the same spec but in black on 11 June 24 — I’m still waiting.

Re: iPad Pro Not yet dispatched

Josh140 — Tue, 02 Jul 2024 23:49:27 GMT

Mine actually has been dispatched and getting today (Wednesday)