topic Re: Gaming order in Orders

Gaming order

Jrich1997 — Mon, 24 Jun 2024 10:52:22 GMT

Hello all,

Wondering if someone can assist, I was looking at the online shop in the gaming console sections and noticed I can add the monthly payments to my bill which is a good idea, when logging in and clicking the relevant product, all it states is something went wrong and that's it, am I to early in my contract to do this or is it just a system error?

Does this on all products.

Re: Gaming order

Leanne_T — Mon, 24 Jun 2024 13:15:11 GMT

Hi there @Jrich1997

Thanks for coming here 🙂

How long have you had the contract?

Speak soon.

Leanne.

Re: Gaming order

Jrich1997 — Mon, 24 Jun 2024 13:20:49 GMT

Hi Leanne,

It was roughly around the start of February this year.

Jack

Re: Gaming order

Leanne_T — Mon, 24 Jun 2024 13:22:40 GMT

Thanks @Jrich1997

I would suggest giving us a call on 150, the team can check your account and see why the option to add to plan is not showing for you 🙂

Leanne.