topic Re: reembolso in Orders

reembolso

PaivaAle — Thu, 02 May 2024 07:11:47 GMT

Yesterday I requested an internet + cell phone plan, but it was not approved, but the amount of 30 pounds was debited from my account, which would refer to the down payment, could you tell me the deadline for this amount to return to the my account?

Re: reembolso

Chris_B — Thu, 02 May 2024 07:24:29 GMT

@PaivaAle You’ll be refunded within 7 to 10 days.

Re: reembolso

MatheusDias — Tue, 17 Sep 2024 08:43:26 GMT

Re: reembolso

Michael_D — Tue, 17 Sep 2024 10:47:50 GMT

Hi @MatheusDias .

Thanks for coming to the community.

If the application has not been accepted, any upfront costs would usually be back in your bank balance within 7 to 10 days.

Michael