topic Re: Phone order in Orders

Phone order

Ruthcusiter99 — Sat, 27 Apr 2024 15:16:42 GMT

Hello, I ordered my new upgrade, my account has been closed on the same day for some odd reason but my order has been dispatched, I can't receive code for dpd driver for my parcel so what shall I do?

Re: Phone order

Northerner — Sat, 27 Apr 2024 15:27:03 GMT

Hi @Ruthcusiter99

Have you checked your email and DPD app as you'll receive the code via both.

Thanks

Re: Phone order

Ruthcusiter99 — Sun, 28 Apr 2024 11:05:43 GMT

Tried this but you will need otp from the original phone number for dpd so its a waste of time really, will the dpd driver take an email confirmation?

Re: Phone order

James_B — Sun, 28 Apr 2024 11:45:22 GMT

Hi @Ruthcusiter99,

Has your current EE phone been disconnected?

James