topic Re: iPhone 15 pro in Orders

iPhone 15 pro

Grantb1 — Tue, 23 Apr 2024 18:44:20 GMT

Hi, I’m new to ee and ordered a pay monthly iPhone 15 pro natrual titanium 128gb was told to expect dispatch within 24 hours been three days, who can I contact to check everything went ok?

Re: iPhone 15 pro

Chris_B — Tue, 23 Apr 2024 19:27:42 GMT

@Grantb1 You call customer services.

Who “told” you to expect dispatch in 24 hours ?

Re: iPhone 15 pro

Grantb1 — Tue, 23 Apr 2024 19:32:31 GMT

Not yet. The automated email that ee sent me after the confirmation they
said dispatch within 24 hours but usually a lot quicker.

Re: iPhone 15 pro

James_B — Wed, 24 Apr 2024 07:15:16 GMT

Hi @Grantb1,

Welcome to the EE Community. 🙂

I'm sorry to hear you haven't received your order yet.

Our sales team will be happy to check it has been processed successfully if you get in touch on 0800 956 6000.

James