topic Re: Re: Order in Orders

Re: Order

Kamrankhan123 — Mon, 15 Jan 2024 02:27:02 GMT

Hi to all,

I have filled online application for ordering I Phone 15 Pro max 512 GB every step went smoothly at the end when i entered my bank details 200£ upfront payment hasbeen deducted and than page stopped working I did not receive any order confirmation email or reference number ? What to do in this case ? How will i know my order is confirmed or what has happened actually ?

Re: Re: Order

Katie_B — Mon, 15 Jan 2024 07:54:05 GMT

Good morning @Kamrankhan123.

Thanks for ordering with us.

Since your post have you received any confirmation?

Katie

Re: Re: Order

Kamrankhan123 — Mon, 15 Jan 2024 18:39:00 GMT

Hi,
Morning i received unsuccessful email so when is gonna i receive my money
back ?..
Thanks

--
Kamran **********

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: Re: Order

Katie_B — Tue, 16 Jan 2024 07:46:59 GMT

Hello @Kamrankhan123.

I am sorry to hear this.

A refund will automatically be processed and will be with you within 14 days.

Katie

Re: Re: Order

Kamrankhan123 — Tue, 16 Jan 2024 10:05:55 GMT

Thats fine, If this is done earlier i would be highly obliged.