topic Took out a contract phone and they have asked me to call them - no answer in Orders https://community.ee.co.uk/t5/Orders/Took-out-a-contract-phone-and-they-have-asked-me-to-call-them-no/m-p/1375203#M74779 <P>I have taken our a phone contract but in order to complete the process I have been asked to call them.&nbsp;</P><P>&nbsp;</P><P>I have been on the phone several times over last couple of days, each holding for 40 mins+ at a time. They have taken £50 out of my account for the upfront payment cost, but won't answer my call to complete the process??</P><P>This is ridiculous - how else can I speak to someone?</P> Mon, 08 Apr 2024 08:32:20 GMT ajoahill93 2024-04-08T08:32:20Z Took out a contract phone and they have asked me to call them - no answer https://community.ee.co.uk/t5/Orders/Took-out-a-contract-phone-and-they-have-asked-me-to-call-them-no/m-p/1375203#M74779 <P>I have taken our a phone contract but in order to complete the process I have been asked to call them.&nbsp;</P><P>&nbsp;</P><P>I have been on the phone several times over last couple of days, each holding for 40 mins+ at a time. They have taken £50 out of my account for the upfront payment cost, but won't answer my call to complete the process??</P><P>This is ridiculous - how else can I speak to someone?</P> Mon, 08 Apr 2024 08:32:20 GMT https://community.ee.co.uk/t5/Orders/Took-out-a-contract-phone-and-they-have-asked-me-to-call-them-no/m-p/1375203#M74779 ajoahill93 2024-04-08T08:32:20Z Re: Took out a contract phone and they have asked me to call them - no answer https://community.ee.co.uk/t5/Orders/Took-out-a-contract-phone-and-they-have-asked-me-to-call-them-no/m-p/1375236#M74780 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4345593">@ajoahill93</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>I am sorry you have been unable to contact us over the past few days.&nbsp;</P> <P>Our sales team will answer the call as soon as a guide is free, please try calling us again on the number provided to discuss the order</P> <P>Thanks.</P> <P>Leanne.</P> Mon, 08 Apr 2024 10:34:34 GMT https://community.ee.co.uk/t5/Orders/Took-out-a-contract-phone-and-they-have-asked-me-to-call-them-no/m-p/1375236#M74780 Leanne_T 2024-04-08T10:34:34Z