topic Backbone oos according to customer services, but still showing available in stor in Orders https://community.ee.co.uk/t5/Orders/Backbone-oos-according-to-customer-services-but-still-showing/m-p/1374328#M74748 <P>Hey all, I ordered a backbone on the shop about 2 weeks ago but after confirmation of the order, I hadn't heard anything for a week. I called customer services but they told me that the item was out of stock even though it is showing as available and I was told that the website updates stock levels every Thursday (which seems a little strange). I checked again today and its still showing as in stock - has anyone else had issues ordering this, or have had success ordering it? Cheers</P> Thu, 04 Apr 2024 20:22:06 GMT Aun1q 2024-04-04T20:22:06Z Backbone oos according to customer services, but still showing available in stor https://community.ee.co.uk/t5/Orders/Backbone-oos-according-to-customer-services-but-still-showing/m-p/1374328#M74748 <P>Hey all, I ordered a backbone on the shop about 2 weeks ago but after confirmation of the order, I hadn't heard anything for a week. I called customer services but they told me that the item was out of stock even though it is showing as available and I was told that the website updates stock levels every Thursday (which seems a little strange). I checked again today and its still showing as in stock - has anyone else had issues ordering this, or have had success ordering it? Cheers</P> Thu, 04 Apr 2024 20:22:06 GMT https://community.ee.co.uk/t5/Orders/Backbone-oos-according-to-customer-services-but-still-showing/m-p/1374328#M74748 Aun1q 2024-04-04T20:22:06Z Re: Backbone oos according to customer services, but still showing available in stor https://community.ee.co.uk/t5/Orders/Backbone-oos-according-to-customer-services-but-still-showing/m-p/1374403#M74751 <P>Hi <SPAN><SPAN class="mention" data-mention="@Aun1q"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1173552">@Aun1q</a></SPAN></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Our store team will be happy to take a look at your order if you contact them at enquire-store@ee.co.uk.</P> <P>Thanks</P> <P>James</P> Fri, 05 Apr 2024 07:57:14 GMT https://community.ee.co.uk/t5/Orders/Backbone-oos-according-to-customer-services-but-still-showing/m-p/1374403#M74751 James_B 2024-04-05T07:57:14Z