topic Re: New order but no confirmation in Orders

New order but no confirmation

Julie2307 — Thu, 21 Mar 2024 04:56:46 GMT

I placed an order and paid the upfront fee which has come out of my bank but no confirmation email???

Christopher_G — Thu, 21 Mar 2024 08:06:03 GMT

Welcome to the community

When did you order it? Which phone did you choose? Please include the colour and memory size and I'll check our delivery timescales for you.

Chris

Julie2307 — Thu, 21 Mar 2024 08:52:23 GMT

Hi

It was the black iPhone 15 pro max good as new

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Christopher_G — Thu, 21 Mar 2024 09:25:58 GMT

Which memory size was it, @Julie2307?

Chris

Julie2307 — Thu, 21 Mar 2024 11:32:23 GMT

It was 5gb

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Christopher_G — Thu, 21 Mar 2024 15:36:55 GMT

If it's the 512GB one, our website says it's in stock and expected to be dispatched within 24 hours, @Julie2307

DPD will be in touch with you when it's ready to be delivered.

Chris