https://community.ee.co.uk/t5/Orders/Cancelled-order-but-kit-appears-to-be-on-the-way/m-p/1367541#M74527 <P>Hi</P><P>I ordered EE TV and broadband a few weeks ago but after my current provider came back with a better deal I cancelled the EE contract both by phone and by letter (recorded delivery) and the order was no longer visible on the EE app.</P><P>I had a text from Royal Mail today informing me my EE/BT order was on the way. I have BT broadband at my business but recently had a new router for that so I presume this is something headed for my home address.&nbsp;</P><P>How can I put a stop to this?</P><P>Many thanks</P><P>Dan</P> Tue, 12 Mar 2024 17:59:54 GMT Beachcomber80 2024-03-12T17:59:54Z https://community.ee.co.uk/t5/Orders/Cancelled-order-but-kit-appears-to-be-on-the-way/m-p/1367541#M74527 <P>Hi</P><P>I ordered EE TV and broadband a few weeks ago but after my current provider came back with a better deal I cancelled the EE contract both by phone and by letter (recorded delivery) and the order was no longer visible on the EE app.</P><P>I had a text from Royal Mail today informing me my EE/BT order was on the way. I have BT broadband at my business but recently had a new router for that so I presume this is something headed for my home address.&nbsp;</P><P>How can I put a stop to this?</P><P>Many thanks</P><P>Dan</P> Tue, 12 Mar 2024 17:59:54 GMT https://community.ee.co.uk/t5/Orders/Cancelled-order-but-kit-appears-to-be-on-the-way/m-p/1367541#M74527 Beachcomber80 2024-03-12T17:59:54Z