topic Re: Apple watch in Orders

Apple watch

Mandy1112 — Sun, 25 Feb 2024 08:22:13 GMT

Hi trying to purchase an Apple watch and it says in stock, but then advises no plan available for me…. Anybody know why?

Re: Apple watch

Chris_B — Sun, 25 Feb 2024 08:42:12 GMT

@Mandy1112 To have an Apple Watch on contact you need a iPhone on contract or a sim only contract that’s used in a iPhone. Are you a contract customer?

Re: Apple watch

Mandy1112 — Mon, 26 Feb 2024 09:45:33 GMT

Yes I am and I have an iphone

Sent from my iPhone

Re: Apple watch

James_B — Mon, 26 Feb 2024 11:32:22 GMT

Hi @Mandy1112,

What is the full error message you see when trying to place your order?

James

Re: Apple watch

Mandy1112 — Mon, 26 Feb 2024 12:41:14 GMT

Re: Apple watch

James_B — Mon, 26 Feb 2024 12:48:50 GMT

Hi @Mandy1112,

Please get in touch with our customer care team on 150 so they can check your eligibility to add and additional product to your account.

Thanks

James