topic Re: Help in Orders

Help

SkrigzHD — Sun, 11 Feb 2024 23:46:48 GMT

Trying to complete a order online and anytime I go to checkout it keeps giving me a error saying to log in when I already logged in I have a screenshot of it if someone could help me that would be great

Re: Help

XRaySpeX — Sun, 11 Feb 2024 23:51:11 GMT

@SkrigzHD : What are you trying to buy?

Do you already have a mobile phone or SIM contract with EE?

Re: Help

SkrigzHD — Sun, 11 Feb 2024 23:53:34 GMT

I’ve not had a contract with ee for a good few years

Re: Help

XRaySpeX — Sun, 11 Feb 2024 23:55:35 GMT

What are you trying to buy?

Re: Help

SkrigzHD — Mon, 12 Feb 2024 00:03:36 GMT

Was looking at the Samsung fold on contract but it’s the moment I get to checkout I get the problem

Re: Help

XRaySpeX — Mon, 12 Feb 2024 00:05:05 GMT

Logout of (or don't login to) your MyEE before going to the EE Shop to buy an EE mobile phone or SIM contract. It expects you to already have an EE mobile phone or SIM contract.