topic Re: Ordered a PlayStation over a week ago and still had no updates in Orders

Ordered a PlayStation over a week ago and still had no updates

Sammyharbord16 — Thu, 08 Feb 2024 11:08:02 GMT

I ordered a PlayStation over a week ago and only had my confirmation email it's showing in stock I'm just starting to worry a little bit about it as had nothing from DPD either

Re: Ordered a PlayStation over a week ago and still had no updates

Leanne_T — Thu, 08 Feb 2024 14:19:11 GMT

Hi @Sammyharbord16

Thanks for coming to the community.

Did you order the PlayStation and add this to your pay monthly account?

If so, is this showing in your EE account?

Leanne 🙂

Re: Ordered a PlayStation over a week ago and still had no updates

Sammyharbord16 — Thu, 08 Feb 2024 15:12:36 GMT

Hi,

I did yes and up to now not that I know of

Re: Ordered a PlayStation over a week ago and still had no updates

Leanne_T — Thu, 08 Feb 2024 15:14:09 GMT

Thanks @Sammyharbord16

Which day did you place the order?

Could you check your EE app add-ons is this showing?

Leanne 🙂

Re: Ordered a PlayStation over a week ago and still had no updates

Sammyharbord16 — Thu, 08 Feb 2024 15:18:15 GMT

I ordered on the 31st and nothing showing in my add ons only showing 24 month gaming but when I click on it it says free

Re: Ordered a PlayStation over a week ago and still had no updates

Leanne_T — Thu, 08 Feb 2024 15:19:15 GMT

Thanks @Sammyharbord16

In this case, please give us a call on 150 and the team will get the order looked into for you 🙂

Leanne.