https://community.ee.co.uk/t5/Orders/Device-not-dispatched-after-5-days/m-p/1352666#M73892 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4249302">@StefanMackenzie</a>&nbsp;</P> <P>You'll need to speak to EE CS on 150 if tracking is not working.&nbsp;</P> <P>Which device did you order. Have you checked your junk/spam folders.</P> <P>Thanks&nbsp;</P> Mon, 29 Jan 2024 08:17:24 GMT Northerner 2024-01-29T08:17:24Z https://community.ee.co.uk/t5/Orders/Device-not-dispatched-after-5-days/m-p/1352647#M73890 <P>I paid an upfront cost that was taken out of my bank but I have not received my pay monthly device after 5 days and I have not received a tracking order link email either. The current order number I have from the first email I received does not work on the EE site to let me see the status of the order and I am about to be charged the pay monthly bill of a device that I do not have in my hands. What do I do?</P> Mon, 29 Jan 2024 05:42:26 GMT https://community.ee.co.uk/t5/Orders/Device-not-dispatched-after-5-days/m-p/1352647#M73890 StefanMackenzie 2024-01-29T05:42:26Z https://community.ee.co.uk/t5/Orders/Device-not-dispatched-after-5-days/m-p/1352666#M73892 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4249302">@StefanMackenzie</a>&nbsp;</P> <P>You'll need to speak to EE CS on 150 if tracking is not working.&nbsp;</P> <P>Which device did you order. Have you checked your junk/spam folders.</P> <P>Thanks&nbsp;</P> Mon, 29 Jan 2024 08:17:24 GMT https://community.ee.co.uk/t5/Orders/Device-not-dispatched-after-5-days/m-p/1352666#M73892 Northerner 2024-01-29T08:17:24Z