topic Re: S24 Ultra 1TB Despatch And Price Query in Orders

S24 Ultra 1TB Despatch And Price Query

Nickp1872 — Wed, 24 Jan 2024 21:23:16 GMT

Hi all

I have pre ordered a S24 Ultra 1TB . 1st question does anyone know when these will roughly be despatched? 2nd Question when selecting the 1TB storage it states that the price is £1497.05 on EE but when on Samsung direct the 1TB is reduced from £1549.00 to £1349.00

Re: S24 Ultra 1TB Despatch And Price Query

Christopher_G — Thu, 25 Jan 2024 08:15:02 GMT

Hi @Nickp1872

Welcome to the community.

Which colour did you choose? I'll check the stock guidance for you. I don't understand your second question. One price is through EE and the other is through Samsung directly.

Chris

Re: S24 Ultra 1TB Despatch And Price Query

Nickp1872 — Thu, 25 Jan 2024 12:06:17 GMT

Hi there it was the black s24 ultra i ordered. Thanks

Re: S24 Ultra 1TB Despatch And Price Query

Christopher_G — Thu, 25 Jan 2024 12:12:03 GMT

OK, thanks @Nickp1872

The current guidance for new orders of that model is to 'expect dispatch in more than 28 days'. They'll be sent out on the order in which they were placed, clearing the oldest orders first. DPD will be in touch when it's ready to be dispatched.

Chris

Re: S24 Ultra 1TB Despatch And Price Query

Nickp1872 — Thu, 25 Jan 2024 12:19:02 GMT

No worries hopefully hear something soon 😂 thanks for your reply

Re: S24 Ultra 1TB Despatch And Price Query

Krilin — Thu, 25 Jan 2024 19:47:43 GMT

Hi, can you please check stock for Samsung S24+ Black? Thank you

Re: S24 Ultra 1TB Despatch And Price Query

Christopher_G — Fri, 26 Jan 2024 07:47:39 GMT

Hi @Krilin

The guidance for that phone at the moment is to 'expect dispatch within 7 days'.

Chris 🙂

Re: S24 Ultra 1TB Despatch And Price Query

dgc633 — Fri, 26 Jan 2024 15:52:15 GMT

I have just received my pre-ordered S24 Ultra.

However I appear to have only received the phone. I understand the pre-orders were being shipped with a 'complementary ' Samsung watch 6'.

The watch has not arrived nore is is mentioned on the delivery note which came with the phone.

Are the watches being delivered separately?

Thank you

Re: S24 Ultra 1TB Despatch And Price Query

Christopher_G — Fri, 26 Jan 2024 15:55:18 GMT

Hi @dgc633

That's brilliant news. You need to claim separately for the watch here on the Samsung website. 🙂

Chris