Contacting EE about order

rcampbell1204 — Thu, 25 Jan 2024 11:03:20 GMT

I am an autistic adult I have been told to call 08009563045 about my order too fix an issue however unable to phone people I do not know and am unable too use the relay service as it causes me panic attacks and overwhelm, how am I able to contact EE about my order as there is no way of contacting them via email which is how I would normally do this. This severely limits the accessibility I need to have to be able too use my account and contact EE too either fix or cancel my order

Re: Contacting EE about order

Christopher_G — Fri, 26 Jan 2024 07:50:16 GMT

Hi @rcampbell1204

Welcome to the community.

Is it possible for a friend or family member to give us a call when they're with you? That way the team can set your account up so that someone can call on your behalf to discuss your account.

Chris

topic Contacting EE about order in Orders

Contacting EE about order

Re: Contacting EE about order