https://community.ee.co.uk/t5/Orders/Upgrade/m-p/1351206#M73782 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1061291">@Loumcg</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>Have you had an email confirming your order since you posted?&nbsp;</P> <P>Your EE app would update once the order has been dispatched, if you would like to check everything went through OK please call us on 150 <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Thu, 25 Jan 2024 08:22:42 GMT Leanne_T 2024-01-25T08:22:42Z https://community.ee.co.uk/t5/Orders/Upgrade/m-p/1351127#M73776 <P>Hi,</P><P>I processed my upgrade about 30 mins ago, the website took the upfront cost but then crashed and I’m quite concerned as I haven’t received an email/text to confirm my upgrade. &nbsp;My app hasn’t updated either, has this happened to anyone else? Is there anything I should do?&nbsp;</P> Wed, 24 Jan 2024 23:30:15 GMT https://community.ee.co.uk/t5/Orders/Upgrade/m-p/1351127#M73776 Loumcg 2024-01-24T23:30:15Z https://community.ee.co.uk/t5/Orders/Upgrade/m-p/1351206#M73782 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1061291">@Loumcg</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>Have you had an email confirming your order since you posted?&nbsp;</P> <P>Your EE app would update once the order has been dispatched, if you would like to check everything went through OK please call us on 150 <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Thu, 25 Jan 2024 08:22:42 GMT https://community.ee.co.uk/t5/Orders/Upgrade/m-p/1351206#M73782 Leanne_T 2024-01-25T08:22:42Z