https://community.ee.co.uk/t5/Orders/my-order-has-not-been-completed/m-p/1350758#M73742 <P>Good evening, I requested an iPhone 15 Pro Max through the website and the amount of £30 pounds was removed from my account and at the end of the order to confirm the screen went white and my order did not complete. I didn't receive any email or SMS to inform me what happened and my money was withdrawn from my account.</P> Wed, 24 Jan 2024 01:12:54 GMT Dayanefn 2024-01-24T01:12:54Z https://community.ee.co.uk/t5/Orders/my-order-has-not-been-completed/m-p/1350758#M73742 <P>Good evening, I requested an iPhone 15 Pro Max through the website and the amount of £30 pounds was removed from my account and at the end of the order to confirm the screen went white and my order did not complete. I didn't receive any email or SMS to inform me what happened and my money was withdrawn from my account.</P> Wed, 24 Jan 2024 01:12:54 GMT https://community.ee.co.uk/t5/Orders/my-order-has-not-been-completed/m-p/1350758#M73742 Dayanefn 2024-01-24T01:12:54Z https://community.ee.co.uk/t5/Orders/my-order-has-not-been-completed/m-p/1350769#M73744 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4243993">@Dayanefn</a>&nbsp;</P> <P>The money was reserved by your bank subject to EE requesting the payment, not taken.&nbsp;</P> <P>You'll need to speak to EE CS on 150 if you're already an EE customer or <A href="https://ee.co.uk/contact-ee" target="_blank" rel="noopener">via contact us</A> to check if your order was received.</P> <P>Thanks&nbsp;</P> Wed, 24 Jan 2024 05:17:39 GMT https://community.ee.co.uk/t5/Orders/my-order-has-not-been-completed/m-p/1350769#M73744 Northerner 2024-01-24T05:17:39Z