topic Incorrect Contract Price Showing in Orders

Incorrect Contract Price Showing

EB587 — Mon, 22 Jan 2024 15:12:42 GMT

Hi,

I am looking to upgrade my phone and pre order the new Samsung Galaxy S24 and when I select a contract the price is £22 per month (was £30) but when I go through to the basket, its adding £30 and not £22 does anyone know why this is?

Re: Incorrect Contract Price Showing

EB587 — Mon, 22 Jan 2024 15:14:16 GMT

Hi, I am looking to upgrade my phone and pre order the new Samsung Galaxy S24 and when I select a contract the price is £22 per month (was £30) but when I go through to the basket, its adding £30 and not £22 does anyone know why this is?

Re: Incorrect Contract Price Showing

Northerner — Mon, 22 Jan 2024 16:45:35 GMT

Hi @EB587

Give EE CS a call on 150 and they will check out any offers.

Thanks

Re: Incorrect Contract Price Showing

Ann112 — Sat, 27 Jan 2024 20:57:29 GMT

Hi can I cancel my orde with way place by mistake please

Re: Incorrect Contract Price Showing

Leanne_T — Sun, 28 Jan 2024 08:20:11 GMT

Morning @Ann112

If you would like to cancel an order please call us on 150 or 0800 956 6000 and the team will get this looked into for you 🙂

Leanne.