https://community.ee.co.uk/t5/Orders/Upfront-cost-taken-but-application-is-unsuccessful/m-p/1348661#M73620 <HR /><P>Hi,</P><P>This is really worrying me if my application for phone is unsuccessful why EE is holding funds. 200£ havebeen deducted on 15th January 2024 which i need urgently but when i contacted bank they said when EE will confirm us they are not gonna take these funds we will refund you. I request EE kindly do confirm them i need on really urgent basis.</P><P>Thanks</P> Thu, 18 Jan 2024 11:38:16 GMT Kamrankhan123 2024-01-18T11:38:16Z https://community.ee.co.uk/t5/Orders/Upfront-cost-taken-but-application-is-unsuccessful/m-p/1348661#M73620 <HR /><P>Hi,</P><P>This is really worrying me if my application for phone is unsuccessful why EE is holding funds. 200£ havebeen deducted on 15th January 2024 which i need urgently but when i contacted bank they said when EE will confirm us they are not gonna take these funds we will refund you. I request EE kindly do confirm them i need on really urgent basis.</P><P>Thanks</P> Thu, 18 Jan 2024 11:38:16 GMT https://community.ee.co.uk/t5/Orders/Upfront-cost-taken-but-application-is-unsuccessful/m-p/1348661#M73620 Kamrankhan123 2024-01-18T11:38:16Z https://community.ee.co.uk/t5/Orders/Upfront-cost-taken-but-application-is-unsuccessful/m-p/1348663#M73621 <P>If your application was unsuccessful the funds will be automatically released back to you, but depending on your bank this can take up to 5 working days. There is nothing EE can currently do to speed the money back into your bank. They don't control your bank.</P> Thu, 18 Jan 2024 11:40:51 GMT https://community.ee.co.uk/t5/Orders/Upfront-cost-taken-but-application-is-unsuccessful/m-p/1348663#M73621 BrendonH 2024-01-18T11:40:51Z