topic Re: Order disapeared in Orders https://community.ee.co.uk/t5/Orders/Order-disapeared/m-p/1348194#M73586 <P>If you haven't received a confirmation email after placing an order and the money has been deducted from your account, here are some steps you can take:</P><OL><LI><P>Check your junk/spam email folders to ensure the confirmation email didn't end up there.</P></LI><LI><P>Wait for up to 24-48 hours as it may take some time for the confirmation email to be sent.</P></LI><LI><P>If you still haven't received the email after waiting, consider contacting EE Customer Services at 150 from your EE mobile or 0800 956 6000 from another phone for assistance.</P></LI><LI><P>It's also recommended to speak with EE's customer service team if you have no confirmation of your order​​.</P></LI></OL> Tue, 16 Jan 2024 22:50:29 GMT nothingaboutme0 2024-01-16T22:50:29Z Order disapeared https://community.ee.co.uk/t5/Orders/Order-disapeared/m-p/1348182#M73585 <P>I placed and order and paid, as I did l lost connection, the money has gone from bank but no confirmation email.</P><P>Any ideas</P> Tue, 16 Jan 2024 22:24:05 GMT https://community.ee.co.uk/t5/Orders/Order-disapeared/m-p/1348182#M73585 Mickcooper6 2024-01-16T22:24:05Z Re: Order disapeared https://community.ee.co.uk/t5/Orders/Order-disapeared/m-p/1348194#M73586 <P>If you haven't received a confirmation email after placing an order and the money has been deducted from your account, here are some steps you can take:</P><OL><LI><P>Check your junk/spam email folders to ensure the confirmation email didn't end up there.</P></LI><LI><P>Wait for up to 24-48 hours as it may take some time for the confirmation email to be sent.</P></LI><LI><P>If you still haven't received the email after waiting, consider contacting EE Customer Services at 150 from your EE mobile or 0800 956 6000 from another phone for assistance.</P></LI><LI><P>It's also recommended to speak with EE's customer service team if you have no confirmation of your order​​.</P></LI></OL> Tue, 16 Jan 2024 22:50:29 GMT https://community.ee.co.uk/t5/Orders/Order-disapeared/m-p/1348194#M73586 nothingaboutme0 2024-01-16T22:50:29Z