topic Re: A week ago order in Orders

A week ago order

Redchill — Mon, 15 Jan 2024 16:55:46 GMT

I placed an order for the iPhone 15 Pro a week ago and I still haven't received any information by email and at the moment I don't have a phone because I sold my old one

Re: A week ago order

Leanne_T — Mon, 15 Jan 2024 17:32:34 GMT

Hi @Redchill

Thanks for coming here 🙂

Which memory size and colour iPhone 15 Pro did you order?

Is this for a new contract or an upgrade?

Leanne 🙂

Re: A week ago order

Redchill — Mon, 15 Jan 2024 17:55:12 GMT

UPGRADE iPhone 15 Pro - Good As New

128GB Black Titanium

Re: A week ago order

Leanne_T — Mon, 15 Jan 2024 18:02:22 GMT

Thanks @Redchill

Has your plan changed in your EE app?

Leanne.

Re: A week ago order

Redchill — Mon, 15 Jan 2024 18:03:04 GMT

yes today

Re: A week ago order

Leanne_T — Mon, 15 Jan 2024 18:04:45 GMT

Thanks @Redchill

Once the plan has changed the device would be dispatched and DPD would be in touch with delivery details.

You can download the DPD app and use the email or mobile number with the postcode to check for updates 🙂

Leanne.