topic Re: Order taking longer than expected - Google Pixel Pro 8 in Orders

Order taking longer than expected - Google Pixel Pro 8

bq2 — Mon, 08 Jan 2024 11:47:44 GMT

Order taking longer than expected - Google Pixel Pro 8

Ordered a week ago and heard absolutely nothing since regarding delivery. Called and was told the model was 'in demand' - strange for a phone that released in October last year.

Is anyone having a similar issue? A colleague ordered one a few weeks ago and had it the next day...

Re: Order taking longer than expected - Google Pixel Pro 8

Katie_B — Mon, 08 Jan 2024 13:32:21 GMT

Hello @bq2.

When speaking with our customer care team was a timescale provided?

What colour and memory size did you go for?

Katie

Re: Order taking longer than expected - Google Pixel Pro 8

bq2 — Mon, 08 Jan 2024 13:54:22 GMT

Hi,

I ordered the black model, 256gb of memory. When I made the order, nothing was mentioned about it taking longer than expected.

Ben

Re: Order taking longer than expected - Google Pixel Pro 8

Katie_B — Mon, 08 Jan 2024 14:04:47 GMT

Thanks for getting back to me @bq2.

I have checked and can see this device is in stock.

Please give us another call so our customer care team can ensure your order is progressing.

Katie