topic Re: Google pixel8 £0 upfront but adds £30 upfront when i add to basket in Orders

Google pixel8 £0 upfront but adds £30 upfront when i add to basket

Petewilliams — Sun, 07 Jan 2024 10:36:45 GMT

I've just tried getting a new upgrade it says £0 upfront but come check out it says £30 up front. Why is that? its not just the pixel 8 its any handset that says £0 upfront.

I am logged in through employee from openreach intranet

cheers

Pete

Re: Google pixel8 £0 upfront but adds £30 upfront when i add to basket

James_B — Sun, 07 Jan 2024 13:47:20 GMT

Hi @Petewilliams,

Welcome to the EE Community. 🙂

I've taken a look at our Pixel 8 plans and it looks like the minimum upfront payment is £30.

Are you able to share a screen shot of where it shows the free upfront cost?

James

Re: Google pixel8 £0 upfront but adds £30 upfront when i add to basket

Petewilliams — Sun, 07 Jan 2024 16:00:53 GMT

thanks

Re: Google pixel8 £0 upfront but adds £30 upfront when i add to basket

Christopher_G — Mon, 08 Jan 2024 08:05:18 GMT

Hi @Petewilliams

That's really strange. It may be worth getting in contact with the discounts team through the internal intranet.

Chris