https://community.ee.co.uk/t5/Orders/Mobile-phone-order/m-p/1344959#M73453 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3391935">@Cox2010</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Is the payment showing as pending or completed in your banking app?</P> <P>Have you checked your spam email folder?</P> <P>James</P> Sun, 07 Jan 2024 09:27:44 GMT James_B 2024-01-07T09:27:44Z https://community.ee.co.uk/t5/Orders/Mobile-phone-order/m-p/1344920#M73452 <P>I placed an order tonight paid the £30 and the screen went blank I’ve had no email either and the £30 has been taken from my account&nbsp;</P> Sun, 07 Jan 2024 00:19:50 GMT https://community.ee.co.uk/t5/Orders/Mobile-phone-order/m-p/1344920#M73452 Cox2010 2024-01-07T00:19:50Z https://community.ee.co.uk/t5/Orders/Mobile-phone-order/m-p/1344959#M73453 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3391935">@Cox2010</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Is the payment showing as pending or completed in your banking app?</P> <P>Have you checked your spam email folder?</P> <P>James</P> Sun, 07 Jan 2024 09:27:44 GMT https://community.ee.co.uk/t5/Orders/Mobile-phone-order/m-p/1344959#M73453 James_B 2024-01-07T09:27:44Z