topic Opening times in Orders

Opening times

djenson — Tue, 26 Dec 2023 16:08:35 GMT

I need to speak to an adviser about changing delivery location to home address or canceling, but i cant get though. Just says "The office is currently closed" and then says there open till 10pm? its 4? The ee stores are even open, and there is no info on christmas hours?

Re: Opening times

Chris_B — Tue, 26 Dec 2023 16:17:44 GMT

@djenson Deliveries are made to the billing address. This can not be changed.

Re: Opening times

djenson — Tue, 26 Dec 2023 16:23:58 GMT

My phone is currently going to my EE store, however i need it to go to the billing address or be canceled. To do this, i need to call EE. Are you aware of their opening hours?

Re: Opening times

Chris_B — Tue, 26 Dec 2023 19:49:10 GMT

@djenson This should be tomorrow from 8am.