topic Delivery. in Orders

Delivery.

Lumpa7198 — Mon, 18 Dec 2023 12:40:29 GMT

I've taken the day off today because I was told on Saturday that my new phone will be delivered on Monday. When I check the tracker it just says awaiting confirmation. Obviously I've wasted a precious day off. Is there anyway of finding out for certain when I will get my phone?

Re: Delivery.

Chris_B — Mon, 18 Dec 2023 13:54:44 GMT

@Lumpa7198 You’ll have to call as speak with customer services about this.

Re: Delivery.

Christopher_G — Mon, 18 Dec 2023 14:00:57 GMT

Hi @Lumpa7198

DPD will be in touch with you when the phone is ready to be delivered. Which phone did you order? I'll check our delivery estimates for you.

Chris

Re: Delivery.

Lumpa7198 — Mon, 18 Dec 2023 14:07:52 GMT

Hi, it was the Pixel pro 8 256gb. I understand waiting for the DPD message. It's just that after an hour and a half on the phone to EE Saturday i was told I would be getting the phone Monday. The whole upgrading thing has been a nightmare, dragging on since the 5th November.. Anyway, appreciate you getting back to me.

Re: Delivery.

Lumpa7198 — Mon, 18 Dec 2023 14:09:01 GMT

Yeah, will probably have to do that.

Thank you.