topic Re: Order in Orders

Order

Nicolemcm555 — Mon, 11 Dec 2023 16:09:04 GMT

i placed an order and took payment then errored out no email

Katie_B — Mon, 11 Dec 2023 16:14:42 GMT

Welcome to the community.

I would recommend giving us a call so our customer care team can ensure your order has been received.

Katie

Nicolemcm555 — Mon, 11 Dec 2023 19:20:05 GMT

I placed a. Brand new order , money was taken. Then it came up saying an error , and now I have no order number or anything by email

Leanne_T — Tue, 12 Dec 2023 08:25:20 GMT

Thanks for coming back to us.

Have you spoken to our mobile guides to get the order looked into?

Leanne 🙂