topic Re: Order in Orders

Order

Lornadez5642 — Fri, 08 Dec 2023 06:41:32 GMT

Hi I placed an order for a iPhone 14 on 6th December, I recieved the order successful email with the order number also my upfront was taken , but I haven’t recieved and other emails or notifications since then.

i just wondered if anyone could help.

Re: Order

Katie_B — Fri, 08 Dec 2023 09:33:33 GMT

Good morning @Lornadez5642.

Welcome to the community.

What colour and memory size did you go for?

Katie

Re: Order

Lornadez5642 — Fri, 08 Dec 2023 10:10:28 GMT

iPhone 14 starlight 128gb

Re: Order

Katie_B — Fri, 08 Dec 2023 10:20:35 GMT

Thanks for getting back to me @Lornadez5642.

I have just checked and this phone is available to order and to expect despatch within 7 days.

Katie

Re: Order

Lornadez5642 — Fri, 08 Dec 2023 20:27:10 GMT

So would I recieve it next Wednesday?

Re: Order

James_B — Sat, 09 Dec 2023 09:09:21 GMT

Hi @Lornadez5642,

We'd expect your phone to be dispatched from our warehouse within 7 days of your order.

You'll receive a delivery notification from DPD as soon as your delivery slot is confirmed.

James