https://community.ee.co.uk/t5/Orders/FLEX-PAY-ONLY-OPTION/m-p/1331197#M72662 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1184921">@markkilday</a>&nbsp; if you don’t want a flex pay tariff, and you want the old style tariff where the phone and airtime is billed on one bill you need to call customer services for that at present.&nbsp;</P> Sun, 26 Nov 2023 18:54:56 GMT Chris_B 2023-11-26T18:54:56Z https://community.ee.co.uk/t5/Orders/FLEX-PAY-ONLY-OPTION/m-p/1331177#M72661 <P>I am currently on a sim only plan after my current contract ended, but was looking at a new phone. Is flex pay the only option for current customers?</P><P>After going through the process and inputting my annual income, it stated I would pretty much need to pay for the phone upfront. Considering I have a reasonable monthly family income I was surprised and disappointed by this, I am a long standing customer since the Orange days, and my annual bill is almost £1500 across all&nbsp; my plans (2 other data sims, daughter's phone and PS5)</P> Sun, 26 Nov 2023 17:26:34 GMT https://community.ee.co.uk/t5/Orders/FLEX-PAY-ONLY-OPTION/m-p/1331177#M72661 markkilday 2023-11-26T17:26:34Z https://community.ee.co.uk/t5/Orders/FLEX-PAY-ONLY-OPTION/m-p/1331197#M72662 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1184921">@markkilday</a>&nbsp; if you don’t want a flex pay tariff, and you want the old style tariff where the phone and airtime is billed on one bill you need to call customer services for that at present.&nbsp;</P> Sun, 26 Nov 2023 18:54:56 GMT https://community.ee.co.uk/t5/Orders/FLEX-PAY-ONLY-OPTION/m-p/1331197#M72662 Chris_B 2023-11-26T18:54:56Z