topic Phone order in Orders

Phone order

1Joshua89 — Tue, 21 Nov 2023 10:42:29 GMT

I’ve ordered a phone and received confirmation for it when I ordered on Saturday but haven’t received anything saying my orders been dispatched money has come out of my account for the phone so what should I do?

Re: Phone order

Leanne_T — Tue, 21 Nov 2023 13:07:50 GMT

Hi there @1Joshua89

Thanks for coming here.

Which model phone including memory size and colour have you ordered?

Leanne 🙂

Re: Phone order

1Joshua89 — Tue, 21 Nov 2023 19:06:44 GMT

iPhone 15 pro max 1tb in blue titanium

Re: Phone order

Katie_B — Wed, 22 Nov 2023 08:18:24 GMT

Thanks for getting back to us @1Joshua89.

The current time scale for despatch is within 7 days.

Katie 🙂