https://community.ee.co.uk/t5/Orders/Reject-Order-At-Doorstep/m-p/1325084#M72014 <P>Hi, i ordered a tv and was advised that the order had not been completed.</P><P>The advisor reordered the TV for me.</P><P>Turns out the 1st order had gone on to my husbands account and arrived yesterday, today received a notification that the tv will arrive today. I was confused as i have already received this yesterday.</P><P>If i reject the 2nd tv during the delivery today will this cancel my order or do i need to accept the order and then send back?</P> Thu, 09 Nov 2023 10:43:59 GMT selina83 2023-11-09T10:43:59Z https://community.ee.co.uk/t5/Orders/Reject-Order-At-Doorstep/m-p/1325084#M72014 <P>Hi, i ordered a tv and was advised that the order had not been completed.</P><P>The advisor reordered the TV for me.</P><P>Turns out the 1st order had gone on to my husbands account and arrived yesterday, today received a notification that the tv will arrive today. I was confused as i have already received this yesterday.</P><P>If i reject the 2nd tv during the delivery today will this cancel my order or do i need to accept the order and then send back?</P> Thu, 09 Nov 2023 10:43:59 GMT https://community.ee.co.uk/t5/Orders/Reject-Order-At-Doorstep/m-p/1325084#M72014 selina83 2023-11-09T10:43:59Z https://community.ee.co.uk/t5/Orders/Reject-Order-At-Doorstep/m-p/1325124#M72017 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4145956">@selina83</a></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>The TV will be returned to EE and cancelled off your account.&nbsp;</P> <P>I would recommend notifying customer care by giving them a call on 150.&nbsp;</P> <P>Katie</P> Thu, 09 Nov 2023 11:40:16 GMT https://community.ee.co.uk/t5/Orders/Reject-Order-At-Doorstep/m-p/1325124#M72017 Katie_B 2023-11-09T11:40:16Z