topic Iphone 15 128g in Orders

Iphone 15 128g

HopeC — Wed, 08 Nov 2023 10:15:32 GMT

I ordered an iPhone 15 last night now whenever I try to see if the payments gone through it doesn't show anything I've received no emails or notifications about the order or anything how do I know what's going on?

Re: Iphone 15 128g

Leanne_T — Wed, 08 Nov 2023 12:38:17 GMT

Hi @HopeC

Thanks for coming to the community.

Did you order an upgrade or is this a new contract?

Is the payment showing as pending with your bank?

Speak soon 🙂

Leanne.

Re: Iphone 15 128g

HopeC — Wed, 08 Nov 2023 13:06:35 GMT

Hello, I ordered it new and yes it does say pending on PayPal as I wanted to pay in 3

Re: Iphone 15 128g

Leanne_T — Wed, 08 Nov 2023 13:12:52 GMT

I see @HopeC

Have you checked your spam/junk folder for the confirmation email?

Leanne 🙂

Re: Iphone 15 128g

HopeC — Wed, 08 Nov 2023 13:16:04 GMT

yeh I checked it and nothing so far x

Re: Iphone 15 128g

Leanne_T — Wed, 08 Nov 2023 13:37:08 GMT

Thanks @HopeC

If you call us on 0800 956 6000, the team will check the order and make sure this has been processed for you.

Leanne 🙂