topic Re: Order in Orders

Order

Ewelina30 — Fri, 03 Nov 2023 15:59:25 GMT

Hi I want buy monthly payment phone by EE. I take order take 30£ from my account but I didn’t get any confirmation email nothing

James_B — Fri, 03 Nov 2023 17:44:22 GMT

Welcome to the EE Community. 🙂

When did you place your order?

Did you order online?

James

Gellbt4 — Wed, 08 Nov 2023 12:13:22 GMT

Hi I have also placed an order which took £30 upfront heard nothing since that was on the 2nd of November?

James_B — Wed, 08 Nov 2023 12:15:56 GMT

Welcome to the EE Community. 🙂

What did you order?

James

Gellbt4 — Wed, 08 Nov 2023 12:32:13 GMT

Thank you I ordered a Motorola razor 40

James_B — Wed, 08 Nov 2023 13:02:32 GMT

Which colour @Gellbt4?

James

Gellbt4 — Wed, 08 Nov 2023 13:05:03 GMT

Summer lilac

James_B — Wed, 08 Nov 2023 13:13:10 GMT

That model is usually dispatched within one day @Gellbt4

Please get in touch with Customer Care so a member of the team can check the status of your order.

They'll be happy to help. 🙂

James

Gellbt4 — Wed, 08 Nov 2023 13:43:18 GMT

Ok thank you . I did try tracking my order with the order number provided but it holds no details just says sorry can't show your order

James_B — Wed, 08 Nov 2023 13:46:43 GMT

No problem @Gellbt4 🙂

James