topic Re: Re order in Orders

Re order

Olami16 — Tue, 07 Nov 2023 23:11:39 GMT

Hi guys please help I tried ordering an iPhone 15 pro max I got debited for the upfront charges but it keeps saying processing till the app went down on my phone I couldn’t take a track of the order process and my 100 bucks is gone in my account what would I do

Re: Re order

Profile closed — Wed, 08 Nov 2023 01:24:52 GMT

Hi @Olami16

Welcome to the EE Community,

If you call customer services on 150 or 0800 956 6000 option 2 then option 4 they will be able to check if the order has gone through correctly for you.

Thanks

David