topic Re: Phone ordered. Tracker says cancelled. Can't call and there is no email address in Orders

Phone ordered. Tracker says cancelled. Can't call and there is no email address

Rachel521 — Thu, 02 Nov 2023 14:35:54 GMT

How do I remedy this situation? I am also in Spain at the moment.

Re: Phone ordered. Tracker says cancelled. Can't call and there is no email address

Schockwave — Thu, 02 Nov 2023 16:18:42 GMT

Welcome to the community,

That is right, there is no email address.

If you are in Spain and you ordered a phone, then not sure how you expect the phone to be delivered, as they only get delivered to your home address.

If you have something like Skype, there is a free number you can ring or possibly on your mobile:

+448000798586

There is nothing we can do here in the forum, there is no account access.

Re: Phone ordered. Tracker says cancelled. Can't call and there is no email address

Chris_B — Thu, 02 Nov 2023 17:39:31 GMT

@Rachel521 You probably had a contact us after you placed the order. This could be the next day even. Check your emails, If you didn’t make contact then will of been cancelled