https://community.ee.co.uk/t5/Orders/Order-not-showing/m-p/1322398#M71672 <P>I placed an order yesterday afternoon at 15:30pm and the order is not showing on my account nor is it viewable by EE when I have called them.</P><P>&nbsp;</P><P>This was for the PSVR2 and I have had the upfront cost taken, and received an email saying it’s on its way, but no way to track it.</P><P>has my order gone through as I have had no updates in almost 24 hours.</P><P>any help would be appreciated!</P> Thu, 02 Nov 2023 13:02:22 GMT Mj19971 2023-11-02T13:02:22Z https://community.ee.co.uk/t5/Orders/Order-not-showing/m-p/1322398#M71672 <P>I placed an order yesterday afternoon at 15:30pm and the order is not showing on my account nor is it viewable by EE when I have called them.</P><P>&nbsp;</P><P>This was for the PSVR2 and I have had the upfront cost taken, and received an email saying it’s on its way, but no way to track it.</P><P>has my order gone through as I have had no updates in almost 24 hours.</P><P>any help would be appreciated!</P> Thu, 02 Nov 2023 13:02:22 GMT https://community.ee.co.uk/t5/Orders/Order-not-showing/m-p/1322398#M71672 Mj19971 2023-11-02T13:02:22Z https://community.ee.co.uk/t5/Orders/Order-not-showing/m-p/1322501#M71702 <P>Hello <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2342689">@Mj19971</a></SPAN></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>It's great to hear you have received a confirmation email this means we have your order and it should be being processed.&nbsp;</P> <P>I have checked our stock and can see these are available.&nbsp;</P> <P>If possible I would recommend giving us a call so our customer care team can ensure it is on its way.&nbsp;</P> <P>Katie</P> Thu, 02 Nov 2023 15:32:37 GMT https://community.ee.co.uk/t5/Orders/Order-not-showing/m-p/1322501#M71702 Katie_B 2023-11-02T15:32:37Z