topic Re: Expected delivery date for Pixel 8 Pro in Orders

Expected delivery date for Pixel 8 Pro

ldwilliams-uk — Sun, 22 Oct 2023 09:09:49 GMT

Hi,

I ordered the Pixel 8 Pro on the 17th and it states on the 'track mobile order' page:

"Your Pre-Order is confirmed" but also says "Expected delivery date: Awaiting confirmation"

Any ideas as to when it may arrive please?

Thanks

Re: Expected delivery date for Pixel 8 Pro

Christopher_G — Sun, 22 Oct 2023 11:53:32 GMT

Hi @ldwilliams-uk

Welcome to the community.

Which colour and memory size did you choose? I'll check our estimated delivery timescales.

Chris

Re: Expected delivery date for Pixel 8 Pro

ldwilliams-uk — Sun, 22 Oct 2023 12:12:22 GMT

Hi Christopher,

Colour Bay, 256gb

Order XXXXXXXXXXXX

Thanks

[Mod Edit: Removed order number]

Re: Expected delivery date for Pixel 8 Pro

Christopher_G — Sun, 22 Oct 2023 12:14:03 GMT

Thanks @ldwilliams-uk

The current estimate for new orders of that version is to 'expect dispatch within 21 days'. They're sent out on a first come, first served basis, clearing the oldest orders first.

DPD will be in touch when it's ready to be delivered.

Chris

Re: Expected delivery date for Pixel 8 Pro

ldwilliams-uk — Sun, 22 Oct 2023 12:18:17 GMT

Many thanks @Christopher_G 🙂

Re: Expected delivery date for Pixel 8 Pro

msikdar — Wed, 25 Oct 2023 19:54:56 GMT

Why does EE have no stock of 256gb models?

All other retailers have stock and can deliver in a few days.

Re: Expected delivery date for Pixel 8 Pro

ldwilliams-uk — Wed, 25 Oct 2023 19:57:30 GMT

That's what I ordered, 256G Bay

Re: Expected delivery date for Pixel 8 Pro

Abbett — Thu, 26 Oct 2023 19:04:59 GMT

Ordered mine on the 11th, called up 2 days later and was told I would have it by the end of the week. Called up the following week was told that they couldn't give me a delivery date.

Still no phone and no delivery date.

Re: Expected delivery date for Pixel 8 Pro

msikdar — Thu, 26 Oct 2023 20:50:33 GMT

It's a bit of a joke really.

Spoke to EE earlier today and was fobbed off with its a Google issue. I'm not sure I am buying that as I mentioned earlier other retailers have the phone in stock, Google store, Currys, John Lewis, Carphone Warehouse, Very. I'm sure others do as well.

Re: Expected delivery date for Pixel 8 Pro

msikdar — Fri, 27 Oct 2023 09:31:38 GMT

Have noticed the prices have gone up since my order.

I'm guessing EE messed up the prices and that is also contributing to delays!

I will be fuming if they cancel as the prices they offered initially turned out to be wrong.

Re: Expected delivery date for Pixel 8 Pro

ldwilliams-uk — Tue, 31 Oct 2023 15:46:56 GMT

Ordered on the 17th.
It is now 2 weeks later, are there Any updates as to When EE will start sending these phones out?

As mine is Still showing "Expected delivery date: Awaiting confirmation"
Ordered 256G in colour Bay.

Thanks

Re: Expected delivery date for Pixel 8 Pro

James_B — Tue, 31 Oct 2023 16:10:08 GMT

Hi @ldwilliams-uk,

The dispatch estimate for that model has recently moved down to 7 day dispatch for new orders so it should be with you soon.

James

Re: Expected delivery date for Pixel 8 Pro

Pizzle — Thu, 02 Nov 2023 15:40:51 GMT

Have you received yours yet? I ordered Bay 256 on 16th October and mine is still awaiting confirmation 18 days later. Growing rather inpatient now! Any info would be great, cheers

Re: Expected delivery date for Pixel 8 Pro

ldwilliams-uk — Thu, 02 Nov 2023 15:44:33 GMT

Nothing as yet.
As I was told that the dispatch time has moved to 7 days, and I was told that on the 31st I will wait until next Tuesday and then ring.

Re: Expected delivery date for Pixel 8 Pro

Abbett — Fri, 03 Nov 2023 07:28:27 GMT

I ordered the exact same phone on the 11th and received it on the 1st. Probably not much help to you but at least gives you and idea on backlog.

Re: Expected delivery date for Pixel 8 Pro

ldwilliams-uk — Fri, 03 Nov 2023 07:32:39 GMT

Gives me a rough timeframe, thanks

Re: Expected delivery date for Pixel 8 Pro

ldwilliams-uk — Mon, 06 Nov 2023 21:17:41 GMT

Just had a txt from DPD saying they are expecting my parcel from EE shortly.

Yet my order page Still hasn't been updated, that is Very Poor!

Re: Expected delivery date for Pixel 8 Pro

FreddieTW — Fri, 10 Nov 2023 15:00:03 GMT

Order confirmed on 16th, still no DPD or EE update (of any substance). I make that 25 days so far. Still no reason given for the delays.

Re: Expected delivery date for Pixel 8 Pro

ldwilliams-uk — Fri, 10 Nov 2023 15:34:36 GMT

@FreddieTW
I ordered on the 17th and it was delivered on the 7th

Re: Expected delivery date for Pixel 8 Pro

FreddieTW — Fri, 10 Nov 2023 15:50:36 GMT

Yes, I've already brought up your example with EE. They claim it's "first come, first served", but it doesn't look like it, does it?! Though I have ordered a different colour.