topic Re: Urgent question in Orders

Urgent question

nicola46 — Wed, 25 Oct 2023 23:50:30 GMT

Hello , can I know what is going on with my order I didn’t receive it yet I mean is pass than 28 days like you guys say until I receive the order ….

Re: Urgent question

Christopher_G — Thu, 26 Oct 2023 07:21:12 GMT

Hi @nicola46

Welcome to the community.

Which phone did you order? Please include the colour and memory size so that I can check our stock levels for you.

Chris

Re: Urgent question

Peterb14 — Thu, 26 Oct 2023 10:37:53 GMT

I would not expect anything from them soon. I have been trying for ages. They keep closing complaints with no response and no reason why. I would personally say they do not appreciate the business which is a shame. Might be worth looking at alternative service providers who actually do give clear information. Hope you hear something about the order soon.

Re: Urgent question

Christopher_G — Thu, 26 Oct 2023 11:10:08 GMT

Hi @Peterb14

I can check the estimated timescale for your device, if you let me know which one you ordered?

Chris

Re: Urgent question

Peterb14 — Thu, 26 Oct 2023 11:44:21 GMT

The Google Pixel 2 watch in white.