topic Re: Samsung Watch 6 Mobile Plan in Orders

Samsung Watch 6 Mobile Plan

lilykitty98 — Mon, 23 Oct 2023 20:52:14 GMT

I just recently bought a Samsung watch 6 and tried to add my mobile plan to it. But it says there was an error and gives me an error code of 118.

Now, when I ordered it I couldn't figure out how to keep my number so it was ordered with a new sim. Do I need to phone and have it transferred to my existing number? I do not want to switch numbers.

Re: Samsung Watch 6 Mobile Plan

James_B — Tue, 24 Oct 2023 07:32:54 GMT

Hi @lilykitty98,

Welcome to the EE Community. 🙂

Are you trying to use the watch as a standalone device or link it with an EE phone?

James

Re: Samsung Watch 6 Mobile Plan

lilykitty98 — Tue, 24 Oct 2023 09:14:41 GMT

Hi,

I'm trying to link it to an EE phone. I have a Samsung galaxy s23+

Re: Samsung Watch 6 Mobile Plan

James_B — Tue, 24 Oct 2023 09:20:49 GMT

Hi @lilykitty98,

Please get in touch with Technical Support and quote the error message you're seeing.

They'll be happy to help. )

James

Re: Samsung Watch 6 Mobile Plan

alisaleh001 — Thu, 18 Apr 2024 06:23:33 GMT

Dear Support team

Yesterday i bought galaxy watch 6 classic lte version and tried to add my mobile plan to it. But it says there was an error code of 118. can you help me solving this issue

Re: Samsung Watch 6 Mobile Plan

Leanne_T — Thu, 18 Apr 2024 07:04:09 GMT

Hi @alisaleh001

Welcome to the community.

What kind of phone are you using?

Do you have a pay monthly account?

Leanne 🙂

Re: Samsung Watch 6 Mobile Plan

alisaleh001 — Thu, 18 Apr 2024 09:41:20 GMT

Thanks

i am using samsung Galaxy S24 Ultra

No i am using Prepaid sim card

Re: Samsung Watch 6 Mobile Plan

Leanne_T — Thu, 18 Apr 2024 09:50:56 GMT

Thanks @alisaleh001

You would need a pay monthly plan to add the data plan for the watch to access a cellular connection.

You can use Bluetooth to connect to the phone, if you have a pay as you go plan.

Leanne.