topic Re: Order tracking in Orders

Order tracking

Sophie204 — Sun, 22 Oct 2023 11:28:52 GMT

I've received an email with a oder number but it won't work when I'm trying to track my order. I've received nothing from DPD to say when my new device will be delivered

Re: Order tracking

Chris_B — Sun, 22 Oct 2023 12:43:43 GMT

@Sophie204 You only have an order number and until a device is allocated to you you don’t have anything to track, once a device is allocated to you you’ll then receive a tracking number. What device did you order ? Colour and storage size ?

Re: Order tracking

Sophie204 — Sun, 22 Oct 2023 14:43:04 GMT

I've ordered a galaxy Z flip 5 in lavender, 256GB.

Re: Order tracking

Katie_B — Mon, 23 Oct 2023 07:11:25 GMT

Thanks for confirming @Sophie204.

I have checked and this device is showing as in stock.

When did you place your order?

Katie