topic I PHONE 15 PRO MAX updates in Orders

I PHONE 15 PRO MAX updates

Hashan88 — Fri, 20 Oct 2023 11:08:12 GMT

Hi all I order I phone 15 pro max 256GB in September 22nd still not right update now is one months a go

Re: I PHONE 15 PRO MAX updates

Katie_B — Fri, 20 Oct 2023 12:39:12 GMT

Hi @Hashan88.

Sorry to hear you have not yet had an update.

What colour did you order?

Katie

Re: I PHONE 15 PRO MAX updates

Hashan88 — Fri, 20 Oct 2023 13:17:41 GMT

Silver
Sent from my iPhone

Re: I PHONE 15 PRO MAX updates

Katie_B — Fri, 20 Oct 2023 13:25:17 GMT

Hi @Hashan88.

Thanks for getting back to me.

Is this the Natural Titanium?

If yes, the current time scale for this device is more than 28 days for delivery.

Should you wish for an update on your order please give our customer care team a call.

Katie

Re: I PHONE 15 PRO MAX updates

Hashan88 — Fri, 20 Oct 2023 13:54:41 GMT

Thank you for your reply
But I ordered it September 22nd
Now almost one month

Sent from my iPhone

Re: I PHONE 15 PRO MAX updates

Katie_B — Fri, 20 Oct 2023 13:56:01 GMT

The timescale is currently over 28 days @Hashan88.

Our customer care team will be happy to see if there is an update for you order.

Katie 🙂

Re: I PHONE 15 PRO MAX updates

epicrhxdes — Fri, 20 Oct 2023 16:00:40 GMT

Hi Katie,

I'm sorry but unfortunately that answer is not good enough, the timescale at the time of me ordering was expected delivery within 28 days. So unfortunately no, you're going off of what it states now but if it @Hashan88 ordered on 22nd Sep before me he would've been told within 28 days. So you're required to check this and give the customer a better update. None of the BS you read online - just own up? You don't know yourself LOL.