topic Re: Phone order in Orders

Phone order

Sparta1 — Mon, 16 Oct 2023 17:21:11 GMT

~~hi I order a phone on the 21 September 2023 with the order number ********. Have not gotten any details as to when it will be delivered~~

Mod edit: [please don't post personal information on the community].

Katie_B — Mon, 16 Oct 2023 17:22:20 GMT

Welcome to the community.

I am sorry to hear you have not yet received an update.

What phone did you order?

Please also provide us with the colour and memory size.

Katie 🙂

Sparta1 — Mon, 16 Oct 2023 17:38:25 GMT

It’s iPhone 15 pro max titanium 256gb

Sent from Yahoo Mail for iPhone

Katie_B — Mon, 16 Oct 2023 17:39:59 GMT

Thanks for getting back to me @Sparta1.

The current guidance that is showing today is to expect despatch in more than 28 days.

If you wish for an update on your order please get in touch and our customer care team will be happy to look into this for you.

Katie

Sparta1 — Mon, 16 Oct 2023 17:41:25 GMT

Okay thanks
Sent from Yahoo Mail for iPhone