topic Re: Can’t view basket in Orders

Can’t view basket

posiview — Tue, 10 Oct 2023 20:55:21 GMT

I’ve got an Apple Watch Ultra in my basket. When I click to Checkout it takes me back to the Shop. I’ve tried via the App, Google and Safari. Very frustrating. Any assistance would be appreciated 👍🏻

Re: Can’t view basket

James_B — Wed, 11 Oct 2023 07:13:16 GMT

Hi @posiview,

Welcome back to the EE Community. 🙂

Have you tried clearing your cookies and cache, or using a private/incognito browser tab to checkout?

James

Re: Can’t view basket

posiview — Fri, 13 Oct 2023 12:36:13 GMT

Nope. Done all that but still stuck in a loop.

Re: Can’t view basket

Katie_B — Fri, 13 Oct 2023 13:34:05 GMT

Thanks for getting back to us @posiview.

I would recommend giving us a call so our customer care team can look into your account further.

Katie