topic Re: Google pixel 8 pro delivery in Orders

Google pixel 8 pro delivery

James0797 — Thu, 12 Oct 2023 13:14:07 GMT

Can someone at EE tell me when my order will be dispatched please?

At the moment it only shows as pre order confirmed.

I do not have time to wait for 30mins on the phone to speak to someone.

I have my order number.

Re: Google pixel 8 pro delivery

Katie_B — Thu, 12 Oct 2023 15:04:29 GMT

Hi @James0797.

Welcome to the community.

As soon as your order has been processed and is ready for delivery you will be notified.

I would recommend downloading the DPD app and entering your delivery and contact details as this will show further delivery information once your phone is with EE.

Katie

Re: Google pixel 8 pro delivery

James0797 — Thu, 12 Oct 2023 15:05:50 GMT

I have no DPD tracking number. As it turns out the phone has arrived this afternoon.

Luckily my wife was in to take delivery. Not a great way of keeping your customers updated with tracking through tbh.

Re: Google pixel 8 pro delivery

James0797 — Thu, 12 Oct 2023 15:06:50 GMT

Just to add the tracking on My EE orders still shows it as Pre-ordered. 🤔.

Re: Google pixel 8 pro delivery

msikdar — Fri, 27 Oct 2023 09:35:18 GMT

The thing is why are orders taking so long to be processed?

It cannot purely be down to demand. Stocks levels are non-existent/low when other retailers are stocked up.

Also noticed prices have changed. Have EE realised they made a pricing error and are now trying to correct and holding back from delivering.

Re: Google pixel 8 pro delivery

Leanne_T — Fri, 27 Oct 2023 10:25:49 GMT

Hi @msikdar

If you would like to discuss the order, please call us and the team will be happy to help 🙂

Leanne.

Re: Google pixel 8 pro delivery

msikdar — Fri, 27 Oct 2023 10:33:44 GMT

I'd rather not give them an opportunity to try and cancel/amend contract.

I'll be holding EE to the price we agreed in the contract.

Let's see if the phone does ever decide to show up!

Re: Google pixel 8 pro delivery

msikdar — Fri, 27 Oct 2023 10:35:14 GMT

This is meant to be new EE lol. New EE has landed.

Great start!

Was going to move my broadband across but this has swayed me to stay away.

Re: Google pixel 8 pro delivery

Leanne_T — Fri, 27 Oct 2023 10:58:58 GMT

Hi @msikdar

Which model memory size and colour have you ordered?

When did you place the order?

Leanne 🙂