https://community.ee.co.uk/t5/Orders/EE-pay-monthly-plans/m-p/1312357#M70634 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2246009">@Lulabilza</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR />Could the agent have been talking about a different plan?</P> <P>James</P> Tue, 10 Oct 2023 07:06:16 GMT James_B 2023-10-10T07:06:16Z https://community.ee.co.uk/t5/Orders/EE-pay-monthly-plans/m-p/1312141#M70623 <P> </P><P>I called to upgrade my phone to a Samsung 23 or s23 ultra (depending on prices ) and was told the s23 ultra with discount is £55.80 yet when I log in to my Ee account I get 30% discount which makes it £45.21 as I have 4 phone lines with EE and my broadband. Any idea why the agent wouldn’t do this price for me when it’s clearly available to me?&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2525.png" style="width: 1170px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/28082iECD07D20D6B3CC28/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2525.png" alt="IMG_2525.png" /></span></P> Mon, 09 Oct 2023 16:19:52 GMT https://community.ee.co.uk/t5/Orders/EE-pay-monthly-plans/m-p/1312141#M70623 Lulabilza 2023-10-09T16:19:52Z https://community.ee.co.uk/t5/Orders/EE-pay-monthly-plans/m-p/1312357#M70634 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2246009">@Lulabilza</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR />Could the agent have been talking about a different plan?</P> <P>James</P> Tue, 10 Oct 2023 07:06:16 GMT https://community.ee.co.uk/t5/Orders/EE-pay-monthly-plans/m-p/1312357#M70634 James_B 2023-10-10T07:06:16Z