topic Re: iPhone 15 plus order in Orders

iPhone 15 plus order

Loupyloo25 — Fri, 06 Oct 2023 11:07:45 GMT

I ordered pink 125 iPhone 15 plus on 1/10 as upgrade. Any ideas on delivery time? Had confirmation email but no tracking details available. Thanks 😊

James_B — Fri, 06 Oct 2023 13:05:29 GMT

Welcome to the EE Community. 🙂

The current delivery guidance for that model is dispatch within seven days.

You'll receive a text message with tracking details as soon as your delivery slot is confirmed.

James

Kimj1996 — Sun, 08 Oct 2023 13:25:39 GMT

Hey, have you received your phone yet? I ordered a couple days after you and not heard anything yet.

Loupyloo25 — Mon, 09 Oct 2023 09:35:35 GMT

Hi,

no, still not heard anything 😞

Loupyloo25 — Mon, 09 Oct 2023 10:10:52 GMT

Any updates? It's past 7 days now and I have not heard anything yet

Katie_B — Mon, 09 Oct 2023 11:07:45 GMT

Thanks for coming back and letting us know you are still to receive your new iPhone.

As you have now exceeded the seven days I would recommend getting in touch so our customer care team can provide you with a further update.

Katie

Kimj1996 — Mon, 09 Oct 2023 11:37:18 GMT

Oh no that's a shame! Me neither, I hope you get sorted soon.

Kimj1996 — Tue, 10 Oct 2023 09:52:14 GMT

You got anything yet? X