https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1309551#M70501 <P>i have already called mutliple numbers and they were unable to trtack its whereabouts or give me an estimated time of delivery</P> Wed, 04 Oct 2023 15:06:43 GMT deklann 2023-10-04T15:06:43Z https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/720505#M4706 <P>If I order an upgrade and select the pick up from store, will I be able to pick it up in a few hours if it's on stock or will they have to deliver one to the store anyway?</P> Fri, 21 Sep 2018 00:37:18 GMT https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/720505#M4706 Dinesy123 2018-09-21T00:37:18Z https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/720507#M4707 <P>No you'll have to wait until it's delivered to the store.</P> Fri, 21 Sep 2018 02:02:59 GMT https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/720507#M4707 BrendonH 2018-09-21T02:02:59Z https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/720609#M4710 <P>Hello there <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/396869">@Dinesy123</a></P> <P>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>&nbsp;</P> <P>You can also pop into one of our<A href="https://ee.co.uk/store-finder" target="_blank"> EE Stores</A> and upgrade in store.</P> <P>&nbsp;</P> <P>If you decide to do this, you wouldn't get a 14 day return period as you would if you order over the phone or online.</P> <P>&nbsp;</P> <P>Leanne.</P> Fri, 21 Sep 2018 08:02:16 GMT https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/720609#M4710 Leanne_T 2018-09-21T08:02:16Z https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1212776#M64206 <P>How do I know that it’s arrived</P> Thu, 22 Dec 2022 21:04:52 GMT https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1212776#M64206 Munir1974 2022-12-22T21:04:52Z https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1212778#M64208 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1842261">@Munir1974</a>&nbsp; &nbsp;if you’ve selected for a store delivery, the store will contact you for collection.&nbsp;</P> Thu, 22 Dec 2022 21:12:01 GMT https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1212778#M64208 Chris_B 2022-12-22T21:12:01Z https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1309523#M70497 <P>ive upgraded my phone due to the previous being smashed , got the new upgrade to be delivered to the store as it would be faster , 3 days later still with no phone and unable to track it and no email saying its been delivered please sort this out! terrible service over the phone , was hung up on multiple times , have been into the store for help but only got the same response on the 2 occasions i went in " theres nothing we can do about it " i need the phone for my buisness and cant seem to get any informartion from anyone ! good coverage with ee but apart from that , expensive contracts , terrible customer service&nbsp;</P> Wed, 04 Oct 2023 14:03:12 GMT https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1309523#M70497 deklann 2023-10-04T14:03:12Z https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1309536#M70498 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4072908">@deklann</a></SPAN>&nbsp;</P> <P>Which phone have you ordered?&nbsp;</P> <P>Could you let me know the memory size and colour?&nbsp;</P> <P>Leanne <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 04 Oct 2023 14:36:20 GMT https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1309536#M70498 Leanne_T 2023-10-04T14:36:20Z https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1309548#M70499 <P><SPAN class="">samsung galaxy s23 ultra 5g 256gb green like new&nbsp;</SPAN></P> Wed, 04 Oct 2023 15:00:03 GMT https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1309548#M70499 deklann 2023-10-04T15:00:03Z https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1309549#M70500 <P>Thanks <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4072908">@deklann</a></SPAN>&nbsp;</P> <P>To get the order looked into in more detail, please get in touch with our customer care team. You can call us from any phone on 07953 966 150 and the team will be happy to help.&nbsp;</P> <P>Leanne.</P> Wed, 04 Oct 2023 15:03:41 GMT https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1309549#M70500 Leanne_T 2023-10-04T15:03:41Z https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1309551#M70501 <P>i have already called mutliple numbers and they were unable to trtack its whereabouts or give me an estimated time of delivery</P> Wed, 04 Oct 2023 15:06:43 GMT https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1309551#M70501 deklann 2023-10-04T15:06:43Z https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1309671#M70507 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4072908">@deklann</a></SPAN>,</P> <P>Had your order been dispatched? It looks like we don't have any good as new stock of that model currently.</P> <P>James</P> Wed, 04 Oct 2023 17:40:55 GMT https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1309671#M70507 James_B 2023-10-04T17:40:55Z https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1310127#M70529 <P>i have had no contact whatsoever , im phoneless , it sais online its in stock</P><P>&nbsp;</P> Thu, 05 Oct 2023 11:58:09 GMT https://community.ee.co.uk/t5/Orders/If-I-order-an-upgrade-and-select-the-pick-up-from-store/m-p/1310127#M70529 deklann 2023-10-05T11:58:09Z