topic Re: iPhone I recently ordered is wrong colour in Orders

iPhone I recently ordered is wrong colour

Shazeb-1 — Tue, 03 Oct 2023 18:12:30 GMT

Hello I recently checked my order and found out the colour of the phone is the wrong colour when specifically asked the caller on the phone for natural titanium. Can this please be resolved before arrival.

someone from EE support get back to me as soon as possible please.

Re: iPhone I recently ordered is wrong colour

XRaySpeX — Tue, 03 Oct 2023 19:27:37 GMT

@Shazeb-1 : If you ordered online or by phone you may cancel the order FoC before or during the statutory 14-day cooling-off period from delivery & then reorder what you really want.

Re: iPhone I recently ordered is wrong colour

Leanne_T — Wed, 04 Oct 2023 07:19:35 GMT

Hi @Shazeb-1

Thanks for coming here.

If you call us on 150, the team can check the order and let you know if any changes can be made to get the correct colour ordered.

Leanne 🙂